Solutions Inc

Company Background Solutions Inc are one of the UK’s leading Apple Premium Resellers, with 6 stores in the south east including a newly opened store in St Albans. Founded in 1992 with 18 years’ experience and year on year growth, they are amongst the most established, successful and respected Apple dealers. The Challenge No real-time snapshot of how many products sold Time lapse in ordering replacement stock due to slow reporting Head office finance package being changed New stores opening so needed flexible system Inability to track purchases by time and store The Solution A single, consistent, scaleable and robust POS system Real-time transactions to manage stock The ability to track high-value items through serial number tracking Integrated POS with head office accounting system Ability to set up new stores remotely Ability to pinpoint stock movement, ensuring right stock is in right place

STORM

Company Background STORM was established in 1989 as a designer, manufacturer and wholesaler of male and female wrist watches which were initially available through a combination of independent stockists and department store concessions. STORM’s product range now includes eyewear and jewellery and STORM operates through franchise partners, wholly owned retail outlets and exports its highly distinctive products to over 40 countries. The Challenge Issues with stock control due to inheriting multiple 'legacy' POS systems during the rapid expansion Multiple systems required considerable time inputting and extracting data Confusion over different styles of receipts and guarantees Inconsistent branding from different systems Poor productivity from staff due to manual inputting The Solution A single, consistent, scaleable and robust POS system Suitable for both franchised and wholly owned retail outlets Automated inputting functions for accurate stock intelligence Optimum stock levels maintained to minimise storage requirements Real-time sales and stock reports for over 2000 lines Ability to highlight best-selling and slower moving products

Beauty Base

Company Background Founded in 1973, Beauty Base is a multi-site retailer selling fragrance and beauty products. Their concept is based on open merchandising, allowing customers to self-select rather than relying on interaction with sales staff. With a relatively small surface area – compared in particular to department stores – Beauty Base is able to carry a vast range of product lines while enabling its customers to browse and choose quickly. They currently have 5 stores in London and the South East. The Challenge Each store used a different POS system Time consuming to extract management information Human errors being made due to manual stock-taking and re-ordering Data was not real-time so quickly out of date Needed a new POS system to expand the company The Solution Infinity POS was installed in main store Easy to use configurable software Remaining stores followed after successful implementation System provides a powerful management tool Real-time sales and stock data available

Flowerland

Company Background Flowerland is best described as a leading independent ‘Hobby Department Store’, with garden supplies being the largest segment of Flowerland’s 100,000 product lines. Operating from two centres in theThames Valley, Flowerland provides thousands of customers with products from specialist plants, paving stones and barbeque sets, to furniture, lighting and kitchen equipment. The Challenge Multiple product lines made volumes, margins and stock-holdings data extraction difficult Existing system didn’t handle customer orders in the on-site restaurant Software not integrated with loyalty card scheme The Solution Infinity POS system with Microsoft SQL Server technology installed System can efficiently manage vast portfolio of products Measurement tools and management reports available Part-payments and bespoke customer solutions easily managed Fourteen till points were installed across two locations

Yeomans

Company Background Yeomans are the UK’s largest independent camping and outdoor retailer, supplying tents, camping equipment and outdoor clothing. Established in 1904, they have over 100 years’ experience. The company employs over 400 people and has over 86 retail outlets ranging from high street stores to garden centre sites and large factory outlets. The Challenge Existing POS being phased out Instability and performance issues Long queues at tills because of chip and pin not working Needed a solution to fit with their back-end marketing and management systems The Solution Infinity POS selected as replacement Existing chip and pin replaced Extremely quick implementation Can build a till themselves when opening a new store