Case Studies
Solutions Inc
Company Background
Solutions Inc are one of the UK’s leading Apple Premium Resellers, with 6 stores in the south east
including a newly opened store in St Albans. Founded in 1992 with 18 years’ experience and year on
year growth, they are amongst the most established, successful and respected Apple dealers.
The Challenge
- No real-time snapshot of how many products sold
- Time lapse in ordering replacement stock due to slow reporting
- Head office finance package being changed
- New stores opening so needed flexible system
- Inability to track purchases by time and store
The Solution
- A single, consistent, scaleable and robust POS system
- Real-time transactions to manage stock
- The ability to track high-value items through serial number tracking
- Integrated POS with head office accounting system
- Ability to set up new stores remotely
- Ability to pinpoint stock movement, ensuring right stock is in right place
The Result
“The technical support in tailoring the system to our requirements has been excellent” said Martin Harmer, Finance Director for Solutions Inc. “The Triquestra team can set up a new store for us remotely, and the system has allowed for easy expansion."
"The system is robust, flexible and easy to use” continues Martin Harmer. “The twice-weekly stock checks with serial number tracking mean that we can identify any items that go missing within a couple of days. This also means we can make sure we have the right stock in the right place which makes sure we
maximise our sales opportunities” concludes Martin.
